Disability Awareness Training – October 24th 2019 10am – 1pm

Disability Awareness Training – October 24th 2019 10am – 1pm

Disability Awareness Training – October 24th 2019 10am – 1pm

Do you have three hours free for a bit of personal development?  If the answer is yes, then why not register for our latest Disability Awareness training course.

The course is taking place at our office in Roberstown on Thursday 24th October 2019 10am – 1pm for only £30 per person!  Our courses aim to raise the awareness of delegates towards the needs of people with disabilities which should increase the accessibility of your service.  

To book on this training course visit here https://www.eventbrite.co.uk/e/disability-awareness-training-half-day-course-morning-tickets-69002872449

Delegates Undertaking a Disability Awareness Quiz
Delegates Undertaking a Disability Awareness Quiz

Some of the subjects covered are:

Understanding more about disability:

Delegates will look at their own understanding of disability and how disability relates to them

Examine potential access issues and customer service scenarios:

This is activity is split into a hands-on activity looking at some potential access issues and a practical activity looking at customer service scenarios.

The right thing to say at work; to understand is to get it right:

Looking at appropriate language, the etiquette of communicating with people with disabilities.

We have many, many positive comments for all our courses, here are just some of the comment’s delegates have made when attending our training.

“I think the delivery was extremely well balanced giving both sides as to what was realistically achievable i.e. Changes are effected by budgets and what one person finds appropriate another may not. The main point to remember is communication.”

“A very pleasant course to attend. Richard and Gemma work very well together. It was informative and easy to understand.”

“Found the course informative and now feel like I have a better understanding of what to look for and to do to make things more accessible for people with disabilities.”

Principal Consultant Richard Jones about to start a training course
Principal Consultant Richard Jones about to start a training course

Hosted by Principal Consultant Richard Jones, sessions are informal, extremely informative, very emotive and at times, highly amusing!

To book visit us on Eventbrite https://www.eventbrite.co.uk/e/disability-awareness-training-half-day-course-morning-tickets-69002872449 or call 01685 810432, block bookings are welcome.

You can also download a flyer with information on this training course by clicking here.  We also have training scheduled for Monday November 25th 2019 which will also take place in our office but will be 1pm – 4pm, to download a flyer for this course click here.

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Disability Awareness Training coming up, at times to suit you!

Disability Awareness Training coming up, at times to suit you!

We have Disability Awareness Training coming up!

We have four training dates scheduled for September, October, November and December.  These courses are full and half day and vary in times and days to suit most diaries, and if they don’t suit your diary… let us know we can come to you!

You can download our training calendar here.

 

Principal Consultant Richard Jones working with delegates on one of the activities
Principal Consultant Richard Jones working with delegates on one of the activities
Delegates studying the layout of an accessible WC
Delegates studying the layout of an accessible WC

The first course we have scheduled is a Disability Awareness Training Full Day course on Wednesday 25th September (10am – 3pm) costing £50 per person.  You can book a place on this course by visiting our Eventbrite page.

Here’s a downloadable training flyer for this course.

The next Disability Awareness Training course is a Half Day course on Thursday 24th October 2019 (10am – 3pm) costing £30 per person.  You can book a place on this course by visiting our Eventbrite page.

Here’s a downloadable training flyer for this course.

I write to thank you for the invaluable training you have provided to our staff both at the Aberdare and Cardiff sites. Our staff thoroughly enjoyed the training sessions and found the interaction both educational and fun. Many staff members are apprehensive around training as they worry they will made to feel or look foolish – this was definitely not the case with your training and everyone came back animated and enthusiastic about the subject.

I would happy to recommend your training to anyone and will be looking to do refresher courses next year.

Lynwen Francis
Managing Partner
St John’s Medical Practice, Aberdare

This is just one of our many testimonials, you can read some more of them by visiting our training feedback here , you can also download our training brochure, this will give you information on all the training services we offer.

All our training is customisable and can be tailored to the needs of our clients.

Delegates looking at access issues that challenge people who use wheelchairs
Delegates looking at access issues that challenge people who use wheelchairs

Call us on 01685 810432Telephone Icon to find out more.

Accessible Wales Training Calendar
Accessible Wales Training Calendar 2019
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November and December Training

November and December Training

November and December Training

In case you’ve missed it, we’ve got a training course coming up and we’ve got four spaces left to fill… you lucky people!  Our next training course is taking place Thursday 22nd November 1pm – 4pm and will be held in our office.  To book a place on this course click here or call us on 01685 810432.

Delegates from Rhondda Cynon Taf and Merthyr Council receiving their certificates
Delegates from Rhondda Cynon Taf and Merthyr Council receiving their certificates

We held our first training course in our new training suite in October and it went down a storm, well without too many hitches anyway!!

Feedback received from a delegate from Merthyr Council
Feedback received from a delegate from Merthyr Council

It was really nice to receive this comment on one of our feedback forms at the end of the course; this feedback was left by Leigh King, Inspire 2 Work Merthyr Tydfil Council.  Some of the other comments left were:

“Really enjoyed the informal fun course, which made everyone aware of how to deal with situations that arise when dealing with disabilities. Thank you, Richard and Gemma. Excellent” Gillian Bishop – Inspire to Work MTCBC

“Excellent delivery by Richard and Gemma. Easy to understand and informative. Highly recommend to work colleagues.” Kelly Williams, Inspire 2 Work

“Excellent course. A wide range of info provided. Particularly thought the role play scenarios were a great way to highlight different disabilities” Lesley Jones, Inspire 2 Work

Delegates Undertaking a Disability Awareness Quiz
Delegates Undertaking a Disability Awareness Quiz

If you cannot make the November course don’t fear, we’ve got a course in December!  Our December course will be held on Tuesday 11th December 10am – 1pm, again in our office in Roberstown.  To book on this course click here or call us on 01685 810432.

Delegates from Rhondda Cynon Taf Council taking part in activities
Delegates from Merthyr Council taking part in activities

Delegates from Merthyr and Rhondda Cynon Taf Councils taking part in activities

You can read all our training feedback here.

If you’d like to download information on this course and share it with friends and colleagues you can click here.

You can download our training brochure here which outlines the other courses we offer.

If you have any queries you can get in touch with us by emailing info@accessible.wales or calling 01685 810432.

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Get Your Diaries Out!

Get Your Diaries Out!

Get Your Diaries Out!

Principal Consultant Richard Jones training staff from the office of the Dyfed-Powys Police and Crime Commissioner
Principal Consultant Richard Jones training staff from the office of the Dyfed-Powys Police and Crime Commissioner

Yes, that’s right we’ve been planning our training schedule for 2018/2019!

As you know we’ve been working on our new training suite and we’re almost ready to launch it; with that in mind we’ve scheduled six in-house training courses running from September – March.

We’re offering both Full and Half day training courses at times and days to suit most diaries.  You can download our calendar here, more dates will be added throughout the year.

Our first course is a Disability Awareness Training Full Day course on Wednesday 10th October 2018 (10am – 3pm) costing £50 per person.  To book a place on this course you can purchase training places at Eventbrite here, there are ten places available.  Download more information about the course here.

Delegates looking at access issues that challenge people who use wheelchairs
Delegates looking at access issues that challenge people who use wheelchairs

Our second course is a Disability Awareness Training Half Day course on Thursday 22nd November 2018 (1pm – 4pm) costing £30 per person.  To book a place on this course you can purchase training places at Eventbrite here, there are ten places available.  Download more information about the course here.

To book on one of our courses please visit the appropriate Eventbrite page or call us on Telephone Icon 01685 810432 or email info@accessible.wales.

Delegates showing their certificates at the end of a course
Delegates showing their certificates at the end of a course

You can read our training feedback here.

If you would like us to train your staff at your venue, we can come to you!  Call us on Telephone Icon 01685 810432 to find out more.

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Are you Disability Aware?

Are you Disability Aware?

Accessible Wales will be holding a Disability Awareness Training course on Thursday 21st September at the Cynon Valley Museum.  The course costs £32.45 and will run from 10am – 1pm.

Delegates on the  November 2016 Training Course with Principal Consultant Richard Jones

Delegates on the November 2016 Training Course with Principal Consultant Richard Jones

Since opening in 2010 we have built up a successful training service with our Disability Awareness Training course being our flagship course.  You can find some of our testimonials by clicking here, we’ll be adding more soon.

Richard Jones, Principal Consultant

Richard Jones, Principal Consultant

The course is facilitated by company owner and Principal Consultant Richard Jones the courses are light hearted and informative.  Delegates will be pleased to know that the training they receive will be carried out in Richard’s informal, yet informative style aimed at helping them understand disability on a practical day-to-day basis.

Lynwen Francis, Practice Manager from St John’s Medical Practice says the following about the training her staff received:

“I write to thank you for the invaluable training you have provided to our staff both at the Aberdare and Cardiff sites.  Our staff thoroughly enjoyed the training sessions and found the interaction both educational and fun.  Many staff members are apprehensive around training as they worry they will made to feel or look foolish – this was definitely not the case with your training and everyone came back animated and enthusiastic about the subject.

I would happy to recommend your training to anyone and will be looking to do refresher courses next year.”

Even if you’ve attended similar courses before, this course is one that you should have under your belt to help you with your professional and personal development.  Whether you’re a taxi driver, a politician or professor this course will benefit you!

To book a place on this course visit here, alternatively you can email us for more information.  Block bookings can be catered for, we can also train your staff/volunteers/members at your venue.  Get in touch for more information.

Disability Awareness Training, Thursday 21st September

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Naidex 2017 – A Review

Naidex 2017 – A Review

On Wednesday 29th March I along with volunteers from Accessible News attended the Naidex Exhibition which took place in the NEC in Birmingham.  With over 150 seminars, 250 exhibitors and an abundance of live demos and interactive features it was a tremendous event.

I have attended this event a couple of times before, once when I was studying in college and later with my mother through the RCT Carers Support Project.

Accessible WC in the car park of the Birmingham NEC

Accessible WC in the car park of the Birmingham NEC

I was inspired with confidence when, after arriving at the venue and parking the car, I noticed an accessible toilet in the car park.  Now I know as an exhibition concentrated on all aspects of disability and impairments you’d expect accessibility, but how often are people with disabilities let down…. Not in this case!

Accessible WC door showing disability is not just about wheelchairs

Accessible WC door showing disability is not just about wheelchairs

The second thing, on a similar theme I noticed was the sign on the accessible WC door was the sign highlighting that not all people with disabilities use wheelchairs, something that is backed up by a recent campaign we ran on facebook.  With over 718 shares on our campaign and 1400 likes we were spurred on to change our logo to adopt the positive “thumbs up” as opposed to the traditional wheelchair.

The Magic Carpet Exhibit

The Magic Carpet Exhibit

The exhibitors that were on display were phenomenal, with stalls ranging from funky customised walking sticks and mobility aids to fluffy and cool wheelchairs for children.  The shift in stalls from the gadgets and gizmos last time I went up, to mobile phone based app products and sensory equipment (such as the exhibit above) was tremendous, it shows the way technology was advancing.

Made 2 Aid Electronic Neater Eater

Made 2 Aid Electronic Neater Eater

There were great devices such as this robotic arm that fed people who could not feed themselves.

Testing the magic knife

Testing the magic knife

As a keen foodie and founder of wheeliegoodmeals.co.uk I was interested to see the magic knife, it was a knife that needed very little pressure to cut through everything from bread, tomatoes and Swede.

Changing Places accessible changing room

Changing Places accessible changing room

I have read a lot in recent times about Changing Places the campaign for fully accessible toilets, and was impressed that there was a fully accessible changing facility in the exhibition hall.  This facility had a tracking hoist, bed and accessible WC, and enough room for easy manoeuvrability.

Sports area

Sports area

The exhibition also had a large sports arena allowing people to try wheelchair football and Goalball for people with visual impairments (amongst other activities)… I may have to have a go next time!

Wheelchair accessible motorhome from Coachbuild

Wheelchair accessible motorhome from Coachbuild

The last thing we looked at was a wheelchair accessible motorhome from Coachbuild, something that was inspirational.  With a wide range of features that could be interchanged to make it accessible to people with a range of disabilities it was a sight to behold.

I would recommend the exhibition to anyone, we’ve learned a lot through our visit.  While there is a huge amount of bespoke technology created to help people with disabilities, there are a vast amount of organisations customising everyday products to make them accessible.

To view our photo album click here.  Thanks for reading, come back soon to find out more about what we’re up to.

 

 

Richard Jones

Principal Consultant.

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Naidex Here We Come

Naidex Here We Come
Principal Consultant Richard Jones getting ready for Naidex 2017

Principal Consultant Richard Jones getting ready for Naidex 2017

Today I will be attending the Naidex exhibition at the NEC in Birmingham. The NEC was opened in 1976 by the Queen and since then has grown to become the number one venue of choice for organisers,  exhibitors and visitors with 20 exhibition halls.

Keep your eyes peeled for updates throughout the day on our social media pages. Find us on Facebook, Instagram and Twitter.

Thanks for reading

Richard Jones

Principal Consultant

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Training Comes Home

Training Comes Home
Accessible Wales Training Venue

Accessible Wales Training Venue

Yesterday, Accessible Wales was pleased to carry out our Disability Awareness Training Course back in our old home, The Cynon Valley Museum.

Hands on activity walking around the museum

Hands on activity walking around the museum

Delegates on the course included staff from Rhondda Cynon Taff, Forest View Medical Centre and Rhos House Surgery.  The course was our three hour course which covered topics such as:

  • Introduction to Disability
  • Customer Service Scenarios
  • Appropriate Language and Signage

Our training courses are awareness based and can be full or half day.  They are practical, and allow delegates to explore issues that their clients/customers may encounter when accessing their services/products.

At Accessible Wales we pride ourselves in ensuring that all our delegates leave our training with a raised level of awareness to ensure that they are able to offer the best possible service to those they serve.

Richard Jones with Charlotte Morgan from the Cynon Valley Museum

Richard Jones with Charlotte Morgan from the Cynon Valley Museum

Principal Consultant Richard Jones can be seen pictured above with Charlotte Morgan, Development Manager for the Cynon Valley Museum.  Since opening in 2007 we have carried out a multitude of training sessions in the museum and are proud that we can rekindle our relationship.  A trust has taken over the running of the Museum and Accessible Wales will be working hand in hand with them to improve the access and help them grow, helping to make the museum a hub for the community.

Richard Jones with course delgates and volunteer Lindsey Williams

Richard Jones with course delgates and volunteer Lindsey Williams

For more information on the training we offer visit our Disability Awareness Training Page.  We will be adding more feedback from our recent courses but for now you can read many comments on our Testimonials Page.

All our training is customisable and can be offered in full day or half day format, we run regular training courses at a central venue, or we can come to you, if you have more than five staff members we can come to you.

Keep your eyes peeled for the launch of our Anti-Bullying training course for children, for more information email info@accessiblewales.co.uk.

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Disability Awareness Training, 10th November 2016

Disability Awareness Training, 10th November 2016

Disability Awareness Training, 10th November 2016

Staff from The Caerau Lane Surgery, Ely and Old School Surgery Pontyclun on our most recent course

Staff from The Caerau Lane Surgery, Ely and Old School Surgery Pontyclun on our most recent course

We have training scheduled for Thursday 10th November 2016 in the Cynon Valley Museum.  Training starts at 2pm and finishes at 5pm and is £30 per person, for more information click hereicon_pdf.

Training with staff from Monmouthshire Town Council

Training with staff from Monmouthshire Town Council

We’ve trained scores of people since we began training in 2008, you can find some of our testimonials by clicking here, we’ll be adding more soon.  Thee contents of the course content will contain:

  • An Introduction To Disability
  • Customer Service Scenarios
  • Language and Signage
Delegates from a Disability Awareness Training Course in 2015

Delegates from a Disability Awareness Training Course in 2015

Led by company owner and Principal Consultant these courses are light hearted and informative.  The courses are informal and aim to help delegates understand disability on a practical day-to-day basis.  Principal Consultant Richard Jones says:

The training courses we carry out gives our clients a good base of knowledge, delegates can – explore disability and how it impacts on their day-to-day professional and personal life.  Often disability can be a difficult subject to talk about, this course is light hearted and relaxed allowing delegates to explore any concerns, queries or questions they may have about disability.

Staff from Karl's Kabs and Town's Taxis attending a Disability Awareness training course in 2014

Staff from Karl’s Kabs and Town’s Taxis attending a Disability Awareness training course in 2014

Even if you’ve attended similar courses before, this course is one that you should have under your belt to help you with your professional and personal development.  Whether you’re a taxi driver, or a school teacher this course will benefit you!

Disability Awareness Training Thursday 10th November 2016

Disability Awareness Training Thursday 10th November 2016

This course has thirteen places available on it, if you would like us to come to your staff we can… let us know!  All our training is bespoke, if you would like to know more about our training, visit the training page… or better still give us a call on 01685 810432.  You can also download our training flyer here.icon_pdf

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Cynon Valley Museum Is Now Open

Cynon Valley Museum Is Now Open

Cynon Valley Museum Is Now Open

Cynon Valley Chairperson Dinah Pye (front) with Vikki Howells AM, myself, Roy Noble, Lord Aberdare and Ann Clwyd MP

Cynon Valley Chairperson Dinah Pye (front) with Vikki Howells AM, myself, Roy Noble, Lord Aberdare and Ann Clwyd MP

I was extremely pleased to be invited to the launch of the Cynon Valley Museum recently.  The museum was one of the first clients Accessible Wales worked with and I’m proud to say that relationship will continue again.

A photo taken from our first access review of the Cynon Valley Museum in 2007

A photo taken from our first access review of the Cynon Valley Museum in 2007

Since opening in 2007 Accessible Wales has had a strong working relationship with the Cynon Valley Museum, carrying out a number of access audits/reviews and basing many training courses in the suite upstairs.  We’ve even used the museum as a base for our training/refresher Access Reviews.

As part of our non-profit organisation Accessible News I established an information surgery which operated from the museum for a number of years helping local residents with issues such as benefits queries, supporting people with employment issues and more.  The museum was ideally placed to offer this service as it has the meeting room on the upstairs which offers confidentiality and a more relaxed area in the cafe for general conversation.

People studied the exhibits enthusiastically

People studied the exhibits enthusiastically

Accessible Wales will be continuing to work with the trustees, staff and volunteers of the museum over a prolonged period of time to improve the access in and around the building as well as improving features for people with varying disabilities.  The trustees are keen to make the museum the heart of the community and I know they share my view that providing access and facilities for all is the ideal way to accomplish this goal.

A Recent Photograph of the front of the museum

A Recent Photograph of the front of the museum

Congratulations to the trustees, Charlotte Morgan (Development Manager) and volunteers on their fantastic effort in getting the museum open and hosting such a fantastic event.  Thanks to Clint Elwyn Thomas for some of the photographs.

Thanks for reading

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Richard Jones

Principal Consultant

Accessible Wales

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