Archive for the Training Category

Another New Testimonial Added

Another New Testimonial Added

Another New Testimonial Added

Training with staff from St John’s Medical Practice

We have added a new testimonial to our Testimonials Page.  We have trained staff members in St John’s Medical Practice in Aberdare and Caerau Lane Surgery in Cardiff and have received a testimonial from Managing Partner Lynwen Francies.  To read it go to our Testimonials Page.

Training Staff from the Wales Mobility Driving and Assessment Service

Training Staff from the Wales Mobility Driving and Assessment Service

Training Staff from the Wales Mobility Driving and Assessment Service

We are pleased to have trained staff at the Wales Mobility Driving and Assessment Service in Rookwood Hospital Cardiff.  The service is a registered charity and receives a grant from the Welsh Assembly, this funding meets the Services core running costs; therefore all capital related costs are generated from fees charged for the provision of services.

Staff of the Wales Mobility Driving and Assessment Service with Principal Consultant Richard Jones

Staff of the Wales Mobility Driving and Assessment Service with Principal Consultant Richard Jones

Eleven staff members were trained our training course, we will upload feedback soon when we refresh our training section of our website.

Staff members were very intune to the potential challenges faced by those using their service who had a disability.  As a group they were excellently informed, working towards the Social Model of disability to empower people with disabilities.

Driving simulator used to assess people with disabilities

Driving simulator used to assess people with disabilities

We were lucky enough to get a sneak peak at the simulator that is used to assess people with disabilities who want to drive.

Accessible Wales would like to thank those who attended the course for their involvement and we look forward to working with them in the future on projects through Accessible News .

Training Comes Home

Training Comes Home
Accessible Wales Training Venue

Accessible Wales Training Venue

Yesterday, Accessible Wales was pleased to carry out our Disability Awareness Training Course back in our old home, The Cynon Valley Museum.

Hands on activity walking around the museum

Hands on activity walking around the museum

Delegates on the course included staff from Rhondda Cynon Taff, Forest View Medical Centre and Rhos House Surgery.  The course was our three hour course which covered topics such as:

  • Introduction to Disability
  • Customer Service Scenarios
  • Appropriate Language and Signage

Our training courses are awareness based and can be full or half day.  They are practical, and allow delegates to explore issues that their clients/customers may encounter when accessing their services/products.

At Accessible Wales we pride ourselves in ensuring that all our delegates leave our training with a raised level of awareness to ensure that they are able to offer the best possible service to those they serve.

Richard Jones with Charlotte Morgan from the Cynon Valley Museum

Richard Jones with Charlotte Morgan from the Cynon Valley Museum

Principal Consultant Richard Jones can be seen pictured above with Charlotte Morgan, Development Manager for the Cynon Valley Museum.  Since opening in 2007 we have carried out a multitude of training sessions in the museum and are proud that we can rekindle our relationship.  A trust has taken over the running of the Museum and Accessible Wales will be working hand in hand with them to improve the access and help them grow, helping to make the museum a hub for the community.

Richard Jones with course delgates and volunteer Lindsey Williams

Richard Jones with course delgates and volunteer Lindsey Williams

For more information on the training we offer visit our Disability Awareness Training Page.  We will be adding more feedback from our recent courses but for now you can read many comments on our Testimonials Page.

All our training is customisable and can be offered in full day or half day format, we run regular training courses at a central venue, or we can come to you, if you have more than five staff members we can come to you.

Keep your eyes peeled for the launch of our Anti-Bullying training course for children, for more information email info@accessiblewales.co.uk.

Disability Awareness Training, 10th November 2016

Disability Awareness Training, 10th November 2016

Disability Awareness Training, 10th November 2016

Staff from The Caerau Lane Surgery, Ely and Old School Surgery Pontyclun on our most recent course

Staff from The Caerau Lane Surgery, Ely and Old School Surgery Pontyclun on our most recent course

We have training scheduled for Thursday 10th November 2016 in the Cynon Valley Museum.  Training starts at 2pm and finishes at 5pm and is £30 per person, for more information click hereicon_pdf.

Training with staff from Monmouthshire Town Council

Training with staff from Monmouthshire Town Council

We’ve trained scores of people since we began training in 2008, you can find some of our testimonials by clicking here, we’ll be adding more soon.  Thee contents of the course content will contain:

  • An Introduction To Disability
  • Customer Service Scenarios
  • Language and Signage
Delegates from a Disability Awareness Training Course in 2015

Delegates from a Disability Awareness Training Course in 2015

Led by company owner and Principal Consultant these courses are light hearted and informative.  The courses are informal and aim to help delegates understand disability on a practical day-to-day basis.  Principal Consultant Richard Jones says:

The training courses we carry out gives our clients a good base of knowledge, delegates can – explore disability and how it impacts on their day-to-day professional and personal life.  Often disability can be a difficult subject to talk about, this course is light hearted and relaxed allowing delegates to explore any concerns, queries or questions they may have about disability.

Staff from Karl's Kabs and Town's Taxis attending a Disability Awareness training course in 2014

Staff from Karl’s Kabs and Town’s Taxis attending a Disability Awareness training course in 2014

Even if you’ve attended similar courses before, this course is one that you should have under your belt to help you with your professional and personal development.  Whether you’re a taxi driver, or a school teacher this course will benefit you!

Disability Awareness Training Thursday 10th November 2016

Disability Awareness Training Thursday 10th November 2016

This course has thirteen places available on it, if you would like us to come to your staff we can… let us know!  All our training is bespoke, if you would like to know more about our training, visit the training page… or better still give us a call on 01685 810432.  You can also download our training flyer here.icon_pdf

Disability Awareness Training Coming To A Venue Near You… Soon!!

Disability Awareness Training Coming To A Venue Near You… Soon!!
Training Now Open To The Public

Training Now Open To The Public

Accessible Wales is pleased to announce that we are opening our training up to members of the public.  Our flagship Disability Awareness training course will be three hours long and will be scheduled in venues throughout the Cynon Valley over the next six months.

If the courses prove to be successful we aim to roll them out throughout Rhondda Cynon Taff and beyond.  The contents of the course will be:

  • An Introduction To Disability
  • Disability Perception
  • Customer Service Scenarios
  • Language and Signage

Led by company owner and Principal Consultant these courses are light hearted and informative.  The courses are informal and aim to help delegates understand disability on a practical day-to-day basis.  Principal Consultant Richard Jones says:

The training courses we carry out gives our clients a good base of knowledge, delegates can -explore disability and how it impacts on their day-to-day professional and personal life.  Often disability can be a difficult subject to talk about, this course is light hearted and relaxed allowing delegates to explore any concerns, queries or questions they may have about disability.

To find out about our training service you can click here.  As soon as our sessions are booked, we will publish them on here and share the information on our social media.

If you’d like us to train in a venue near you, or your venue, please do not hesitate to get in touch.

Great Training Course at Old School Surgery – Pontyclun

Great Training Course at Old School Surgery – Pontyclun
Staff from Old School Surgery Pontyclun after Successfully completing a Disability Awareness Course

Staff from Old School Surgery Pontyclun after Successfully completing a Disability Awareness Course

On Thursday 19th May Accessible Wales trained staff from the Old School Surgery in Pontyclun.  The course was a three hour course and covered issues such as:

* Introduction to Disability

* Appropriate Language and Signage

* Access Issues

* Customer Service Scenarios

 

This course is our most popular course, we have trained staff from Celtic Manor, Bridgend College, St John’s Medical Practice (Aberdare) to name just three of the many organisations who’s staff have benefited from our training.

This course was a huge success, Principal Consultant and Senior Trainer Richard Jones described the group as

Enthusiastic, highly skilled with a desire to know more.

When reviewing the feedback the following comments were made.

Richard was fantastic at explaining disabilities and was easy to understand and talk to. Thank you

(Sophie Williams)

I found the course interesting – The practical tasks were thought provoking and has made me more aware of the problems that people with a disability may face. I intend to use what I have gained in knowledge to promote more independence with patients.

(Susan Pinniger)

The course made me appreciate some of the the facilities within the workplace which could be difficult to some patients/visitors.

(Christine Howells)

Richard Jones said the following about the course:

It is always great to carry out this course as I believe passionately in, not only it’s contents but also the wide sweeping benefits it has on the clients we’ve trained.  The staff of the Old School Surgery, Pontyclun were an extremely able group who were all ready highly aware and wanted to know more.  They took in as much information as they could and embraced all the activities thoroughly, it was a pleasure to lead the course.

All twelve feedback forms stated that they would recommend our course to colleagues and friends in the future.

Principal Consultant Richard Jones with staff from Old School Surgery Pontyclun after Successfully completing the course

Principal Consultant Richard Jones with staff from Old School Surgery Pontyclun after Successfully completing the course

If you would like to know more about our training get in touch, you can call 01685 810432 or visit the contact page.  All our training is customisable for our clients needs, we can create bespoke training courses to suit the needs of clients in all industries.  The training experience a delegate will receive when attending our flagship Disability Awareness course is light hearted, informal yet highly informative and very factual.  Delegates will be introduced to disability from a first hand perspective, this subject can often be emotive and difficult to discuss but trainer Richard Jones’ unique style and light hearted  approach helps makes delegates feel at ease and therefore learn more, and ask questions they may not normally ask.

We also offer training in Equality and more specifically Disability Equality, these are courses which look at (as the name suggests) the equality aspects of disability.  These courses are not only beneficial for staff members who are on the front line but also those who hold more of a leadership and strategic overview.  For more information visit our Training Page.

Disability Awareness Training

Delegates from a Disability Awareness Training Course in 2015

Delegates from a Disability Awareness Training Course in 2015

Today the staff of Pontyclun’s Old School surgery will join the many other people who have been trained by Accessible Wales to become more aware of disability.

We will be carrying out a half day course, this is not the first time we’ve trained staff from this surgery with Practice Manager Raechel Baker being one of our first clients.

If you would like to know more about our training, visit the training page… or better still give us a call on 01685 810432.

New Client – Old School Surgery, Pontyclun

Accessible Wales are proud to announce that we will be carrying out training for Old School Surgery in Pontyclun in May.  We will be carrying out a custom 3 hour course which has been created by our team and their Practice Manager.

You too could have a training course at your venue, for more information get in touch with us via our contact page.  We also have two courses running at the end of the month, see below for details.Introduction to Disability Awareness(1)

This course is taking place in our own accessible training venue, for more information remember to get in touch.

Disability Awareness Training – January and February 2016

3 Disability Awareness Training Courses at times to suit you

3 Disability Awareness Training Courses at times to suit you

It’s January and the weather is damp and dark, is your company/organisation struggling too? Maybe we can help, we are running three disability awareness training courses in January and February at times to suit most people.

We have 8 places available, £30 per person on the following courses:

  • Monday 18th January 10am – 1pm
  • Friday 29th January 2pm – 5pm
  • Thursday 4th February 5pm-8pm

For £30 delegates will be trained by myself, an experienced Disability Awareness trainer with firsthand experience in disability issues on a personal and professional level.

The courses are fun, friendly and informative, all delegates receive a certificate of attendance and can apply any knowledge acquired on a daily basis in both their personal and professional life.

This course is open to staff members, volunteers and management of organisations and businesses as well as, for the first time, members of the public. It is an ideal opportunity to enhance CV’s and improve career prospects as well as customer client service.

For more information please email rjones@accessiblewales.co.uk – you can’t afford to miss this opportunity.  Please remember we can also offer training at your venue, or a venue of your choice at a time that suits yourself.

For more information on these courses you can download our flyer here icon_pdf

See some pictures of our successful training courses below:

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An Opportunity You Can’t Afford To Miss

An Opportunity You Can’t Afford To Miss

Are you looking to enhance your CV? Accessible Wales is running three courses in 2016 at times to suit you. For £30 per person we are offering small intimate informal Disability Awareness Training Courses which we guarantee will help enhance your CV and broaden your knowledge.

3 Disability Awareness Training Courses at times to suit you

Feedback from some of our previous courses

Excellent delivery, fun and interesting

Newport Housing Trust

I would be interested in future course, because had an eye opener attending this

GWALIA Residential Society

An interesting course which raised my awareness of difficulties disabled people face daily. Some ideas we can introduce in the nursery

Celtic Manor

‘Thoroughly enjoyed and learnt about issues that i would never have thought of’

‘’Very clear and easy to understand’

‘Not to long so i was interested in what was being said’

Ysgol Ty Coch

For more information please give us a ring on 01685 810432 or email info@accessiblewales.co.uk

BOOK NOW TO AVOID DISAPPOINTMENT

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