Online Invisible Disability Training Course 26/09/2022

Online Invisible Disability Training Course 26/09/2022
Join us for our Invisible Disability Awareness Training course on Monday 26th September 2022 1pm-4pm, this course will take place using the Video Confrencing Platfrom Zoom.
An opportunity for delegates to become more aware of potential difficulties those with invisible disabilities may have either using a service or in and around the workplace.
Over the past few years Invisible Disabilities or “hidden disabilities” have become more acknowledged by the public, however there are still many misconceptions and stigmas surrounding health conditions that are less visible, Our ‘new look’ training course helps delegates become more wise of areas that affect people who have invisible disabilities.
In turn this course will make your service more accessible to service users and help delegates to be more understanding and knowledgeable in everyday society.
Topics Covered In The Course:
  • Understanding the term “invisible disability” – Only 8% of disabled people use a wheelchair yet people are still heard saying “they don’t look disabled!”
  • Looking at the statistics and preconceptions of invisible disabilities – reviewing the numbers around disability and the way people can be disabled.
  • Examine when hidden disabilities become a visible problem – People are still being judged for using accessible parking bays or accessible toilets.
  • Study the term reasonable adjustments – Where it’s come from and what it means to us.

Hosted by Richard Jones, founder and Principal Consultant of Accessible Wales, sessions are informal, extremely informative, very emotive and at times, highly amusing!

Visit the Training feedback page on our website to read some of the feedback we receive.

Below are pictures from some of our face-to-face training courses, these can also be booked by telephoning Richard or Gemma on 01685 810432

You can book by visitng our Eventbrite page online or call 01685 810432 for more information

15 Places available on each course £40 per person

Certificates will be provided to all delegates via email upon completion of the course.

Disability Awareness Training

Disability Awareness Training
An opportunity for delegates to become more aware of the issues disabled people may face when using their services on a day-to-day basis.

Are you aware of the needs of those using your services who have a disability? Are you providing the best possible service?

Our courses aim to raise the awareness of delegates towards the needs of people with disabilities which should help to increase the accessibility of your service. This course will train your staff to give better customer service … Result: Improved Service!

The topics covered include:

  • Understanding more about disability
  • Practical Demonstration of Access & Customer Service issues
  • The right thing to say at work; to understand is to get it right!

Hosted by Richard Jones, founder and Principal Consultant of Accessible Wales, sessions are informal, extremely informative, very emotive and at times, highly amusing!

 Visit the Training feedback page on our website to read some of the feedback we receive.

 You can book online or call 01685 810432 for more information

15 Places available on each course £40 per person

Certificates will be provided to all delegates via email upon completion of the course.

The pictures below are from in person courses pre 2020. 

Disability Awareness Training Half Day Course (Morning)

Delegates taking part in an awareness raising activity


Are you aware of the needs of those using your services who have a disability? Are you providing the best possible service?


Our courses aim to raise the awareness of delegates towards the needs of people with disabilities which should help to increase the accessibility of your service. This course will train your staff to give better customer service … Result: Improved Service!


Delegates taking part in a quiz to test their understanding of disability.












The topics covered include:




  • Understanding more about disability

  • Practical Demonstration of Access & Customer Service issues

  • The right thing to say at work; to understand is to get it right!



Hosted by Richard Jones, founder and Principal Consultant of Accessible Wales, sessions are informal, highly informative, very affective and at times, highly amusing!


 


 Visit the Training feedback page on our website to read some of the feedback we receive.


 


You can book online or call 01685 810432 for more information



8 Places available on each course £30 per person, tea and coffee will be provided.




You can download our training brochure from our website for more information on our full training service.


 




Certificates will be provided to all delegates upon completion of the course


 


Would you like your staff trained at your venue…


WE CAN COME TO YOU


 

Disability Awareness Training Half Day Course (Morning)

Delegates taking part in an awareness raising activity


Are you aware of the needs of those using your services who have a disability? Are you providing the best possible service?


Our courses aim to raise the awareness of delegates towards the needs of people with disabilities which should help to increase the accessibility of your service. This course will train your staff to give better customer service … Result: Improved Service!


Delegates taking part in a quiz to test their understanding of disability.












The topics covered include:




  • Understanding more about disability

  • Practical Demonstration of Access & Customer Service issues

  • The right thing to say at work; to understand is to get it right!



Hosted by Richard Jones, founder and Principal Consultant of Accessible Wales, sessions are informal, highly informative, very affective and at times, highly amusing!


 


 Visit the Training feedback page on our website to read some of the feedback we receive.


 


You can book online or call 01685 810432 for more information



8 Places available on each course £30 per person, tea and coffee will be provided.




You can download our training brochure from our website for more information on our full training service.


 




Certificates will be provided to all delegates upon completion of the course


 


Would you like your staff trained at your venue…


WE CAN COME TO YOU


 

Disability Awareness Training Half Day Course (Morning)

Delegates taking part in an awareness raising activity


Are you aware of the needs of those using your services who have a disability? Are you providing the best possible service?


Our courses aim to raise the awareness of delegates towards the needs of people with disabilities which should help to increase the accessibility of your service. This course will train your staff to give better customer service … Result: Improved Service!


Delegates taking part in a quiz to test their understanding of disability.












The topics covered include:




  • Understanding more about disability

  • Practical Demonstration of Access & Customer Service issues

  • The right thing to say at work; to understand is to get it right!



Hosted by Richard Jones, founder and Principal Consultant of Accessible Wales, sessions are informal, highly informative, very affective and at times, highly amusing!


 


 Visit the Training feedback page on our website to read some of the feedback we receive.


 


You can book online or call 01685 810432 for more information



8 Places available on each course £30 per person, tea and coffee will be provided.




You can download our training brochure from our website for more information on our full training service.


 




Certificates will be provided to all delegates upon completion of the course


 


Would you like your staff trained at your venue…


WE CAN COME TO YOU


 

Disability Awareness Training Half Day Course (Morning)

Delegates taking part in an awareness raising activity


Are you aware of the needs of those using your services who have a disability? Are you providing the best possible service?


Our courses aim to raise the awareness of delegates towards the needs of people with disabilities which should help to increase the accessibility of your service. This course will train your staff to give better customer service … Result: Improved Service!


Delegates taking part in a quiz to test their understanding of disability.












The topics covered include:




  • Understanding more about disability

  • Practical Demonstration of Access & Customer Service issues

  • The right thing to say at work; to understand is to get it right!



Hosted by Richard Jones, founder and Principal Consultant of Accessible Wales, sessions are informal, highly informative, very affective and at times, highly amusing!


 


 Visit the Training feedback page on our website to read some of the feedback we receive.


 


You can book online or call 01685 810432 for more information



8 Places available on each course £30 per person, tea and coffee will be provided.




You can download our training brochure from our website for more information on our full training service.


 




Certificates will be provided to all delegates upon completion of the course


 


Would you like your staff trained at your venue…


WE CAN COME TO YOU