December 10


02:47 am - 02:47 am

Delegates taking part in an awareness raising activity

Are you aware of the needs of those using your services who have a disability? Are you providing the best possible service?

Our courses aim to raise the awareness of delegates towards the needs of people with disabilities which should help to increase the accessibility of your service. This course will train your staff to give better customer service … Result: Improved Service!

Delegates taking part in a quiz to test their understanding of disability.

The topics covered include:

  • Understanding more about disability

  • Practical Demonstration of Access & Customer Service issues

  • The right thing to say at work; to understand is to get it right!

Hosted by Richard Jones, founder and Principal Consultant of Accessible Wales, sessions are informal, highly informative, very affective and at times, highly amusing!


 Visit the Training feedback page on our website to read some of the feedback we receive.


You can book online or call 01685 810432 for more information

8 Places available on each course £30 per person, tea and coffee will be provided.

You can download our training brochure from our website for more information on our full training service.


Certificates will be provided to all delegates upon completion of the course


Would you like your staff trained at your venue…