Are you aware of the needs of those using your services who have a disability? Are you providing the best possible service?
Our courses aim to raise the awareness of delegates towards the needs of people with disabilities which should help to increase the accessibility of your service. This course will train your staff to give better customer service … Result: Improved Service!
The topics covered include:
- Understanding more about disability
- Practical Demonstration of Access & Customer Service issues
- The right thing to say at work; to understand is to get it right!
Hosted by Richard Jones, founder and Principal Consultant of Accessible Wales, sessions are informal, extremely informative, very emotive and at times, highly amusing!
Visit the Training feedback page on our website to read some of the feedback we receive.
You can book online or call 01685 810432 for more information
15 Places available on each course £40 per person
Certificates will be provided to all delegates via email upon completion of the course.
The pictures below are from in person courses pre 2020.