Yesterday, Accessible Wales was pleased to carry out our Disability Awareness Training Course back in our old home, The Cynon Valley Museum.
Delegates on the course included staff from Rhondda Cynon Taff, Forest View Medical Centre and Rhos House Surgery. The course was our three hour course which covered topics such as:
- Introduction to Disability
- Customer Service Scenarios
- Appropriate Language and Signage
Our training courses are awareness based and can be full or half day. They are practical, and allow delegates to explore issues that their clients/customers may encounter when accessing their services/products.
At Accessible Wales we pride ourselves in ensuring that all our delegates leave our training with a raised level of awareness to ensure that they are able to offer the best possible service to those they serve.
Principal Consultant Richard Jones can be seen pictured above with Charlotte Morgan, Development Manager for the Cynon Valley Museum. Since opening in 2007 we have carried out a multitude of training sessions in the museum and are proud that we can rekindle our relationship. A trust has taken over the running of the Museum and Accessible Wales will be working hand in hand with them to improve the access and help them grow, helping to make the museum a hub for the community.
For more information on the training we offer visit our Disability Awareness Training Page. We will be adding more feedback from our recent courses but for now you can read many comments on our Testimonials Page.
All our training is customisable and can be offered in full day or half day format, we run regular training courses at a central venue, or we can come to you, if you have more than five staff members we can come to you.
Keep your eyes peeled for the launch of our Anti-Bullying training course for children, for more information email firstname.lastname@example.org.