Are you Disability Aware?

On August 2, 2017 / Events, Front Page, News, Training

Accessible Wales will be holding a Disability Awareness Training course on Thursday 21^st September at the Cynon Valley Museum. The course costs £32.45 and will run from 10am – 1pm.

Delegates on the November 2016 Training Course with Principal Consultant Richard Jones

Since opening in 2010 we have built up a successful training service with our Disability Awareness Training course being our flagship course. You can find some of our testimonials by clicking here, we’ll be adding more soon.

Richard Jones, Principal Consultant

The course is facilitated by company owner and Principal Consultant Richard Jones the courses are light hearted and informative. Delegates will be pleased to know that the training they receive will be carried out in Richard’s informal, yet informative style aimed at helping them understand disability on a practical day-to-day basis.

Lynwen Francis, Practice Manager from St John’s Medical Practice says the following about the training her staff received:

“I write to thank you for the invaluable training you have provided to our staff both at the Aberdare and Cardiff sites. Our staff thoroughly enjoyed the training sessions and found the interaction both educational and fun. Many staff members are apprehensive around training as they worry they will made to feel or look foolish – this was definitely not the case with your training and everyone came back animated and enthusiastic about the subject.

I would happy to recommend your training to anyone and will be looking to do refresher courses next year.”

Even if you’ve attended similar courses before, this course is one that you should have under your belt to help you with your professional and personal development. Whether you’re a taxi driver, a politician or professor this course will benefit you!

To book a place on this course visit here , alternatively you can email us for more information. Block bookings can be catered for, we can also train your staff/volunteers/members at your venue. Get in touch for more information.

Disability Awareness Training, Thursday 21st September

Accessible Wales at the heart of the Cardiff Community

On May 25, 2017 / Cllient News, Front Page, News, Training

Accessible Wales at the heart of the Cardiff Community

As former Chair of a Citizen’s Advice Bureau based in Rhondda Cynon Taff, Principal Consultant Richard Jones is a committed supporter of the organisation. Accessible Wales are proud to confirm they are a supplier of training for the Barry branch of Cardiff and Vale Citizens Advice Bureau .

Principal Consultant Richard Jones with delegates from the morning course at Cardiff and Vale CAB

Accessible Wales recently carried out two successful half day courses during the same day. Below are some of the positive comments we received during both courses:

“The trainers own experiences made situations and challenges easier to understand.”

“I think the delivery was extremely well balanced giving both sides as to what was realistically achievable i.e. Changes are effected by budgets and what one person finds appropriate another may not. The main point to remember is communication.”

“Excellent delivery on a subject that I now know much more about.”

“Superb. Richard is a quality speaker with a great sense of humour.”

“I found the course very interesting and the trainer very informative.”

Accessible Wales provides clients with a flexible service, meeting their needs in terms of content and timing. Topics discussed are often perceived as difficult and thought provoking, and include addressing what is a disability and the etiquette used when interacting with people with disabilities. Practical demonstrations of access issues are always useful and welcomed by delegates.

Delegates from the afternoon course at Cardiff and Vale CAB joined by Principal Consultant Richard Jones

Courses can be tailored to suit your needs, with the choice of either a full day (5 hours) or half day (3 hours) courses. We schedule regular training courses at a central venue, or if you have more than five staff members we can come to you.

More information on our training service can be found on our Disability Awareness Training Page .

For more information or to be added to our mailing list, visit the contact page or (01685) 810432

Another New Testimonial Added

On May 22, 2017 / Cllient News, Front Page, News, Training

Another New Testimonial Added

Training with staff from St John’s Medical Practice

We have added a new testimonial to our Testimonials Page. We have trained staff members in St John’s Medical Practice in Aberdare and Caerau Lane Surgery in Cardiff and have received a testimonial from Managing Partner Lynwen Francies. To read it go to our Testimonials Page.

Training Staff from the Wales Mobility Driving and Assessment Service

On December 12, 2016 / Front Page, News, Training

Training Staff from the Wales Mobility Driving and Assessment Service

We are pleased to have trained staff at the Wales Mobility Driving and Assessment Service in Rookwood Hospital Cardiff. The service is a registered charity and receives a grant from the Welsh Assembly, this funding meets the Services core running costs; therefore all capital related costs are generated from fees charged for the provision of services.

Staff of the Wales Mobility Driving and Assessment Service with Principal Consultant Richard Jones

Eleven staff members were trained our training course, we will upload feedback soon when we refresh our training section of our website.

Staff members were very intune to the potential challenges faced by those using their service who had a disability. As a group they were excellently informed, working towards the Social Model of disability to empower people with disabilities.

Driving simulator used to assess people with disabilities

We were lucky enough to get a sneak peak at the simulator that is used to assess people with disabilities who want to drive.

Accessible Wales would like to thank those who attended the course for their involvement and we look forward to working with them in the future on projects through Accessible News .

Training Comes Home

On November 11, 2016 / Events, Front Page, News, Training

Accessible Wales Training Venue

Yesterday, Accessible Wales was pleased to carry out our Disability Awareness Training Course back in our old home, The Cynon Valley Museum.

Hands on activity walking around the museum

Delegates on the course included staff from Rhondda Cynon Taff, Forest View Medical Centre and Rhos House Surgery. The course was our three hour course which covered topics such as:

Introduction to Disability
Customer Service Scenarios
Appropriate Language and Signage

Our training courses are awareness based and can be full or half day. They are practical, and allow delegates to explore issues that their clients/customers may encounter when accessing their services/products.

At Accessible Wales we pride ourselves in ensuring that all our delegates leave our training with a raised level of awareness to ensure that they are able to offer the best possible service to those they serve.

Richard Jones with Charlotte Morgan from the Cynon Valley Museum

Principal Consultant Richard Jones can be seen pictured above with Charlotte Morgan, Development Manager for the Cynon Valley Museum. Since opening in 2007 we have carried out a multitude of training sessions in the museum and are proud that we can rekindle our relationship. A trust has taken over the running of the Museum and Accessible Wales will be working hand in hand with them to improve the access and help them grow, helping to make the museum a hub for the community.

Richard Jones with course delgates and volunteer Lindsey Williams

For more information on the training we offer visit our Disability Awareness Training Page. We will be adding more feedback from our recent courses but for now you can read many comments on our Testimonials Page.

All our training is customisable and can be offered in full day or half day format, we run regular training courses at a central venue, or we can come to you, if you have more than five staff members we can come to you.

Keep your eyes peeled for the launch of our Anti-Bullying training course for children, for more information email info@accessiblewales.co.uk.